Project Overview

The current NYU Meyers Intranet site has been collecting complains for its ill information architecture and outdated design style. The project goal is to improve the usability of NYU Departmental Intranet website to encourage users to use it more often.

Role & Team

Group work with one other designer Yeonie Lee. I am partly responsible for the UX research phase and fully responsible for the UX design phase for both the intranet web app and mobile app.

Project Trajectory

Discover

Personas

The current site has two main users

Content owners: admins of the department

End users: all faculties and staffs of the department.

To study the current Meyers Intranet site, we conducted two researches for content owners and end users through affinity grouping, context mapping, heuristic evaluation, and user interviews to understand the problems better.

Current Design

Information Architecture

Define

Affinity Grouping

Grouped the findings that we got from the content owners interviews and drew higher level pain points and needs from them.

Priority Mapping for Content Owners and End Users

User Journey Map

Design Challenge Framing

Design

Wireframes

Deliver

Web App Design Presentation

Mobile App Design

Style Guidelines

After adding consideration of accessibility to the style guidelines, we went back to change the design to make sure it is accessible for color-blind and visual disability users.

Key Takeaways

Through working on the Meyer’s College Intranet Web App, I gain experience on the entire project scoop. TBD…